Thank you for shopping at
RACK TRIP
If for any reason,you are not completely satisfied with a purchase , please contact us directly.
You are entitled to return your order within 14 days without giving any reason for doing so.
The deadline for cancelling an order is 14 days from the date on which You received the goods.
By sending us an email:
sales@racktrip.com
We will reimburse You no later than 14 days from the day on which we receive the returned Goods. We will
use the same means of payment as you used for the order, and You will not incur any fees for such
reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days and The Goods are in the original packaging
and The Goods which are not used or modified.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the
following address:
unit 32, 5484 Tomken Road Mississauga, Ontario
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend
an trackable mail service. We are unable to issue a refund without actual receipt of the Goods
or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please send us an email:
sales@racktrip.com